Ah, the story behind our name is a bit like finding a hidden treasure in plain sight. "IHAA" stands for "In-House Advertising Agency," but there's a twist! It's not just an acronym; it’s a nod to the "aha" moments we strive to deliver to our clients. You know, those brilliant flashes of insight that illuminate the path forward? That's what we're all about.

Good question! For starters, the annual cost of a full-time senior-level marketer who's worth his or her salt now exceeds $100,000, plus benefits (and good luck finding one available). Aside from that, you may not always have enough work to keep them busy at all times, so you're stuck paying for time you aren't able to utilize. With the monthly plan, you can pause and resume your subscription as often as you need to ensure you're only paying your marketer when you have work available for them.

After subscribing to a plan, you can add as many design requests to your queue as you'd like, and they will be delivered one by one.

Typically, most requests are completed in just three days or less. However, more complex requests can take longer.

You might be surprised to hear this, but ihaa is actually an agency of one. This means you'll work directly with me, Serene Loong – the founder of ihaa. What this means is that you are assured of the quality and consistency of the work. However, do note that more complicated design requests such as animations or custom illustrations are provided by partner designers. Here is my Linkedin profile: https://www.linkedin.com/in/serene-loong-12944419/?originalSubdomain=sg

We understand you may not have enough marketing work to fill up the entire month. Perhaps you only have one or two marketing requests at the moment. That's where pausing your subscription comes in handy. Billing cycles are based on 31 day period. Let's say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll have 10 days of service remaining to be used anytime in the future.

Once you have signed up for a membership, you will immediately be prompted to fill out a job form. We will be notified and start working on it on a first-come, first-served basis. After you receive the work back in 3 business days typically, you can accept the work as completed or put in a revision request. At any point, you can easily make contact 24/7 in the following ways: - Fill in a simple new job or follow-up job form. That's usually all we need. Sit back, relax and get the work you need in 3 business days typically. - If you wish to speak to someone, book a zoom call with us. Calls can be taken between 930am to 1230pm on weekdays, Singapore time i.e. UTC+08:00. - Email us at support@ihaa.co

No worries! We'll continue to revise the work until you're 100% satisfied.

Definitely. We excel in work that is strategic, conceptual and copy-based with simple graphic design and stock photography. Examples of this kind of work is listed on the website under 'Scope of work'.

No problem. You can pause your subscription when finished and return when you have additional marketing needs. Why let the remainder of your subscription go to waste?

Due to the high quality nature of the work, there will be no refunds issued.

Great question! With over 20 years in the industry, we've honed our skills to efficiently create marketing campaigns and assets without lengthy briefing and discovery processes. This streamlines our workflow without compromising quality. Additionally, we harness the power of AI technology, complemented by expert human oversight, to optimize our workflows and ensure precision in every aspect of our work. This combination allows us to offer premium marketing solutions at a competitive price point, making high-quality services accessible to businesses of all sizes.